Pilots, paramedics, doctors and patients are probably the key players that come to mind when you think of an air ambulance flight. But on the ground, another key player, the Flight Coordinator, is orchestrating events to make the flight happen. During weekday hours, Bojelo Marari, fills the role of Flight Coordinator for FMS air ambulance flights. During non-office hours, Mark Spicer and the pilots on call take over.
At three o'clock Sunday afternoon, the Maun hospital called requesting an air ambulance flight. Roger Weaver and Ryan Cole flew to Maun with the paramedics and transferred a premature baby to Francistown. Shortly before ten o'clock Sunday night, Roger notified Mark, who was "flight-following", that they were back on the ground in Gaborone. They said good night, and Roger went home to bed. Mark went to bed, too. At 11:44, his phone rang.